Gate Access
Gate Access
Shenandoah Residential
Q: How can I obtain a vendor code for a delivery/service?
A: You can contact customer service at 855-289-6007 or email our Amenity Access Department at dfwamenity@goodwintx.com
Q: Where can I get an access device?
A: You can order an access device by completing the access form attached (below) and returning it to our DFW Amenity Access team at dfwamenity@goodwintx.com.
Q: How long does it take for my request to be fulfilled and how will I receive my device?
A: Please allow up to 7 business days from form submission to receive your access device. When your access device is ready for pick up, you will receive an email notification. You can choose to either have your device mailed to you or pick it up at your local Goodwin office.
Q: How do I pay for my access device?
A: Any charges will be billed to your HOA account. Click HERE to pay for any applicable charges.
